Standard delivery - order tracking and delivery status

Beaubelle currently ships to all 13 states in Malaysia. When your order is successful, a tracking number will be sent to your email/mobile to track the delivery status of your package. 

• DHL eCommerce
  Track & Trace: https://ecommerceportal.dhl.com/track/

In rare cases, if your order does not reach you during the estimated time, there may be unexpected service delay such as severe weather, natural disasters, transport accident, unscheduled events, and etc.

Please contact our customer service by ordlog@beaubelle.com or phone +6(03)-7880 8118, Monday to Friday (excluding Public Holidays) from 9.00am – 5.00pm for assistance.

STANDARD DELIVERY - Period for Reference only
We strive to deliver your purchased products in shortest time possible. All orders are in process as soon as the transaction is confirmed. All orders will deliver by our dedicated courier service, Monday – Friday, excluding weekend and public holidays. 

STANDARD DELIVERY - Process and Lead Time

1. Delivery will take up to 3-7 business days from date of purchase.
2. Orders placed on Friday after 3PM and over the weekend will be processed on Monday and will be delivered out on Tuesday by our dedicated courier service, excluding public holidays.
3. Delivery is not available for addresses with P.O. Boxes. 

Same day delivery [express delivery] – klang valley only*

1. SAME DAY DELIVERY orders placed on weekdays (Mon-Fri) between 00:00 Midnight – 11:59AM will be processed and shipped within the same day of purchase, depending on the product availability.
2. Orders placed on Friday at 12PM or after; weekends and public holidays will be processed and shipped the next available business day.
3. Please note that orders are shipped and delivered on business days only (Monday – Friday), excluding major holidays.
4. Once your orders have been picked up by our logistic partners (pickupp), a SMS notification would be send to you can then track the delivery status of your SAME DAY order via the PICKUPP.
5. In rare cases, there may be unexpected service delay such as severe weather, natural disasters, transport accident, unscheduled events, and etc.

Same day delivery - order tracking and delivery status

• PickUpp
  Track & trace: https://my.pickupp.io/en/tracking

Please contact our customer service by ordlog@beaubelle.com or phone +6(03)-7880 8118, Monday to Friday (excluding Public Holidays) from 9.00am – 5.00pm for assistance.

Note that these times are not guaranteed and may be delayed due to internal server errors, weather, and other unexpected conditions.

Multiple addresses delivery

We are currently only able to deliver to one delivery address per order. If you'd like to deliver to multiple addresses, please place a separate order for each unique address. 

International Locations

We love for you to experience Beaubelle Products regardless the region you come from. Help us by sending an email with the required details in this form to us and we will get back to you as soon as 1-2 working days. Please email to service@beaubelle.com

All you need to do is send us the following details for us to help process your order:

• Product(s) Code (RBD02) and Name
• Quantity of Product(s)
• Full postal address
• Your name
• Skin type
• Preferred mode of payment (most credit cards accepted)