DHL e-commerceTrack & Trace: https://ecommerceportal.dhl.
PickUppTrack & trace: https://my.pickupp.io/
In rare cases, if your order does not reach you during the estimated time, there may be a delay due to severe weather, natural disasters, transport accident, unscheduled events, and etc. Please contact our customer service at [email protected] or call +603- 78808118, Monday to Friday (excluding Public Holidays) from 9.30am – 5.00pm for further assistance.
- SAME DAY DELIVERY orders placed on weekdays (Mon-Fri) between 00:00 Midnight – 11:59AM will be processed and shipped within the same day of purchase, depending on the product availability.
- Orders placed on Friday at 12PM or after; weekends and public holidays will be processed and shipped the next available business day.
- Please note that orders are shipped and delivered on business days only (Monday – Friday), excluding major holidays.
- Once your orders have been picked up by our logistic partners (pickupp), a SMS notification would be send to you can then track the delivery status of your SAME DAY order via the PICKUPP.
- In rare cases, there may be unexpected service delay such as severe weather, natural disasters, transport accident, unscheduled events, and etc.
- The complimentary same day delivery only applies to those orders that are 2kg and below.
Please contact our customer service by [email protected] or phone +6(03)-7880-8118, Monday to Friday (excluding Public Holidays) from 9.30am – 5.00pm for assistance.
Note that these times are not guaranteed and may be delayed due to internal server errors, weather and other unexpected conditions.
It gets better! You guessed it, free shipping within Malaysia for standard delivery on any amount of order. If you wanted express postage, some additional charges may apply.
We provide free shipping for Malaysia region
For International buyers, shipping charges will be quoted to you by our customer care service representative
We love for you to experience Beaubelle Products regardless the region you come from. Help us by sending an email with the required details in this form to us and we will get back to you as soon as 1-2 working days. Please email to [email protected]
All you need to do is send us the following details for us to help process your order
- Product(s) Code (RBD02) and Name
- Quantity of Product(s)
- Full postal address
- Your name
- Skin type
- Preferred mode of payment (most credit cards accepted)